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Sales Team
The CCP team will assist you and your team in selecting your headset that best fits your application needs, strategies, financial criteria, network, and technical knowledge. System Consultative Service
The sales staff will work with you and your team in developing a headset solution that will address your needs and applications. The proposal will include any recommended infrastructure equipment to complement your headset. The Sales team will continually evaluate your network environment and present recommendations as your company grows and your headset needs evolves. Technical Team
The trained technical team provides support service from installation and training to on-going support services. Select the support level appropriate for your needs and in-house technical expertise. Technical services are, Headset Warranty
CCP will provide the warranty support service, included in the purchase price. The First year warranty includes:
Installation Support
CCP team will work with you and your team in the deployment of the headsets. We will be able to ensure that all connections, programming and operations are functioning. The service includes,
Advance Replacement
This service is best suited for situations where the use of the headset is critical. In the event, the headset fails during normal operation a replacement headset is available for use during the repair period. End-user Training
End-users training will increase your staff’s knowledge and use of the headset. The training session includes the following topics:
Support Services
Basic Support This service is well suited for situations when basic troubleshooting is required. The service includes:
If you require additional support service information, please contact your CCP Account Manager. Other Services
For pricing or more information please contact your CCP Sales Account Manager or Representative. |
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