Digital voice logging products: Nice loggers, recorders ~ Wordnet , Mirra Series: CCP: Canada
Voice Products

 

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Digital Voice Logging Products

Nice Systems
Algo


 

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Nice

Nice Systems Inc. is a market leading developer and distributor of customer facing technology. Nice Systems offers contact management and voice recording solutions to the call centre, public safety and wholesale trading markets, with a growth strategy focused on a continued concentration on these three core markets.

NiceCall Focus III | NiceLog | Mirra Series 2 |
 
  NiceCall Focus III Nice Call Focus III

NiceCall Focus III is a full featured, single box compact recording solution utilizing advanced PCI technology designed to meet the needs of mission critical small to medium-size sites. Combined with user-friendly applications, it is the most powerful solution in the market.

  • Flexible, user-friendly applications with intuitive user interface - get working faster and to do more, more easily
  • Improved response time due to rapid, easy evidence retrieval and scenario reconstruction
  • Records up to 48 channels per unit
  • Unmatched online capacity - up to 50,000 hours standard with default G.729A compression
  • Records a wide range of digital telephony interfaces, analog and radio channels in the same box
  • Extended redundancy options including hot swappable RAID I, hot swappable redundant power supply and dual archiving options
  • Runs with Windows XP professional with SP2 and SQL 2000
  • Optional CDR connectivity for Avaya, Nortel and Siemans switches
Download PDF Call Focus III 276kb

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  NiceLog NiceLog

The NiceLog provides future-proof, digital, multimedia recording platform with a wide range of scalable recording solutions. The NiceLog Logger serves as the system voice capture and logging unit that supports a wide range of telephony interfaces.

  • Modular design and open architecture meet evolving needs, including expanding capacity and emerging technologies, such as VoIP
  • Range of recording options such as: Total Recording, Record-On-Demand, Real-Time Monitoring, Selective Recording, Quality Management in a modular system
  • Easy retrieval and playback by means of multiple search criteria (date, time, extension, agent, customer ID and more
  • Improved channel capacity with either (a) up to 192 input channels with analog/digital extensions, or (b) up to 496 channels for E1/T1 trunk/Scx/BT Synegra Megalink, or (c) up to 3840 matrix interface recording channels
  • Advanced audio compression to maximize archiving capacity to achieve up to 80,000 channel-hours of recording per unit
  • Records directly from analog, E1/T1, PCM32 and digital extensions (Alcatel, Aspect, Avaya, Ericsson, NEC, Nortel, Siemans, Philips and more). Also available with VoIp interface

    Download PDF NiceLog.pdf 109k

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  Mirra Series 2 Mirra Series 2

Mirra Series 2 is a compact, high technology, networked voice recording solution which offers sophisticated functionality that is cost effective and easy to use. Mirra is optimized for small to medium organizations or large distributed enterprises wishing to record and replay any radio, fax or telephone communications, easily and reliably.

  • EASY TO USE Mirra Series 2 is controlled through an intuitive Windows application, which requiresa minimum of training.
  • LOW MAINTENANCE The only maintenance required is to change the disks when they fill up and to clean the drives once a year.
  • FAST ACCESS WITH DURABLE STORAGE DVD RAM media gives instant access to any call, can store up to 650 channel hours per side and can be re-writtenup to a thousand times! The Mirra Series 2 dual disk option provides up to 1,300 hours of continuousunattended recording.
  • ADVANCED SEARCH AND REPLAY Search by channel, date, time, duration, CLI or dialed number, then just click on the call that you want and listen to it replayed through the PC, the phone or speakers attached to the Mirra.
  • RELIABILITY Mirra uses a real-time operating system to give enhanced speed and reliability. There is no hard disk, which means no crashes or data corruption. Even if the power fails, Mirra reboots and starts recording in less than 15 seconds!
  • REDUNDANCY Two Mirras can be connected in a Master/Slave configuration to provide a backup recording should the master recorder fail.
  • EXTENSIVE CONNECTIVITY OPTIONS In addition to analogue connections, Mirra Series 2 can connect directly to proprietary digital lines from many ofthe most popular PBXs including: Avaya, Ericsson, Nortel, NEC, BT, Alcatel, Aspect, Siemens, Bosch and Toshiba.
  • SCALALBE Mirra Series 2 can record up to 32 channels and can be stacked together to offer complete expansion and future proofing.
Download PDF Mirra Series 2.pdf 122k

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ALGO

Algo's Call Recording Solutions offers you another way to record!

Algo Enterprise Recorder (ECR)
 
  ECR Algo Enterprise Recorder (ECR)

Algo's ECR Enterprise Call Recorder Software provides multi-user call recording, supervisor monitoring, and centralized multi channel capability for Algo's suite of hardware interface products supporting Nortel digital, analog and Meridian Digital Centrex technologies.

  • Records simultaneously and monitors up to 32 telephones on a single PC
  • Automatic or on-demand recording from the telephone
  • Unlimited supervisors and users
  • Interfaces with 4102R digital AuxCard that is designed for equipment or server room installationsof the ECR as an option to the 4102 Digital AuxBox
  • Quality audio recording: 3MB/hour conversation
  • Sort by outgoing, incoming missed or imported call type

    Download PDF Call Recording Solutions pdf 1.09MB Download PDF ECRSoftware.pdf 324k

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Last Updated 11/17/05