Welcome to Canadian Communication Products Inc. This section is your reference for information regarding the variety of products we sell, our support and services and even some helpful tips. For specific brochures or more information, click on the PDF icon listed after the product description. If you don't have the Adobe Acrobat Reader, click here to download it for free.

	Headsets | Improve Your Health | Return On Investment [ROI Calculators | Headset Microphone Positioning | Which Video Conference unit is best for me? Headsets You've purchased a new headset, now what? Here's some great information about using and maintaining your headsets. 27 Ways to Extend the Life of Your Headsets 68 kb Headset Repair & Replacement 40 kb Improve Your Health Ever wonder how you could reduce work-related stress or just wonder what ergonomics are? The following files have great infomation to improve your health! Why do you need a headset 163 Kb Reducing Work-Related Back Pain 40 Kb Back to Helpful Hints Return On Investment [ROI] Calculators Your thinking of purchasing Video Conferencing or a Bridge, we can help you evaluate your return on investment. Please note, files with this icon are in Microsoft Excel format. Polycom Bridging ROI Analyzer.xls 114 Kb Polycom Videoconferencing ROI Analyzer.xls 281 Kb Thales-Nice Voice Recording ROI Analyzer.xls 42 Kb How to Justify IP Videoconferencing 151 Kb True Cost of Owning a Headset 125 Kb Headset Microphone Positioning Learn how to position your microphone for optimal performance. Headset Microphone Positioning 65 Kb Back to Helpful Hints Which Video Conference unit is best for me? Which Video Conference unit is best for me? The Video Conference Matrix makes it easy. Videoconferencing guide.pdf 86 Kb Back to Helpful Hints
	GN Netcom | Plantronics GN Netcom Catalogues GN Netcom Product Guide 2006 1,033 Kb GN Netcom Accessories 2002 84 Kb Plantronics Catalogues 2006_Product_Catalog 1.4 Mb Accessories for Amplifiers and Headset Systems 469 Kb Call Center Solutions 510 Kb PC Headset Solutions.pdf 350 Kb Plantronics Accessories 2002.pdf 705 Kb Back to Catalogues
	CCP is committed to helping you enhance your customers' experience at every point before, during, and after your purchase. We recognize that you and your customers have unique needs and challenges. That's why we offer support and educational services for both large companies and smaller businesses. Supplement your own offerings with select elements of our services, or create a total package that passes all customer support requirements directly to us. Either way, CCP's service and support representatives help ensure that you receive fast, superior-quality support. We are completely dedicated to helping you and your customers get the absolute most from your investment. CCP is willing to offer modular service to supplement your current capabilities. We will also enable you to support your customers without having to invest in building your own services. How to Contact CCP | Open an account with CCP| Return Policy | Repair Policy | Technical Assistance How to Contact CCP To contact the CCP representative closest to you, please choose your province or territory: British Columbia | Saskatchewan | Manitoba | Yukon | Northwest Territories | Nunavut Phone: (604) 263-9399 Toll Free: (800) 665-5726 Alberta Calgary Phone: (403) 264-9330 Toll Free: (800) 665-5726 Edmonton Phone: (780) 457-7161 Fax: (780) 472-8770 Ontario Phone: (905) 470-2056 Toll Free: (800) 661-4571 Quebec Phone: (514) 949-4442 Maritimes Phone: (902) 446-3730 Toll Free: (866) 446-3730 Open an account with CCP In order to open an account with CCP, please fill out and fax the following form and send it to our head office in Burnaby at fax number:1-604-263-7277 CCP - New acct-application for credit 264 Kb Back to Support Return Policy Any item returned for CREDIT must have a Return Merchandise Authorization (RMA) number. Please contact a CCP sales representative for this number. Any item not returned in its original packaging and in the same condition as it was received will be subject to a restocking fee of 20%. Repair Policy Any item returned for REPAIR must have a Return Merchandise Authorization (RMA) number. Please contact a CCP sales representative for this number or if you prefer, please fax in the attached CCP Repair Form: CCP Repair Form 24 Kb Headset Repair Procedures (in warranty): 24-48 hour turn around on all regular stock items upon receipt of repair If the item is less than 15 days old, it will be replaced with a brand new unit (DOA units) If the item is more that 15 days old, it will be swapped out for a factory-reconditioned unit of the same model. The reconditioned model that is returned to you will complete the warranty period of the original unit. A blue tag signifies this warranty. If this tag is removed, the warranty is void. Headset Repair Procedures (out of warranty): 24-48 hour turn around on all regular stock items upon receipt of repair Items returned are swapped out for factory-reconditioned units All non-warranty headset replacements are covered under a 1 year warranty commencing from the date of replacement. A blue tag signifies this warranty. If the tag is removed, the warranty is void. Headset Repair Policy 47 Kb Back to Support Technical Assistance Pre-Sales Support If you have technical questions about products or services, please contact: Phone: 800-665-5726 (Western Canada) or 800-661-4571 (Eastern Canada) Hours: Mon-Fri 8:30AM to 5:00PM (Pacific & Eastern Time) Back to Support
	GN Netcom | Plantronics | Polycom | APC GN Netcom CCP GN Product Guide 97 Kb Cord Applications Reference 106 Kb Daimler Chrysler CaseStudy 134 Kb Direct Connect Compatibility Guide 39 Kb Plantronics .AudioPC 1 Mb Cellular & Cordless Headsets.pdf 82 Kb DSP 119 Kb Headsets and Amplifier Systems For Call Centre 126 Kb Headsets, Amplifiers and All in One For Office 306 Kb Plantronics Accessories Guide 1.274 Mb Polycom Audio Products Competitive Matrix.pdf 102 Kb How To Justify IP Videoconferencing 230 Kb Polycom Sizing Chart 21 Kb APC Whether you have a single PC or an entire datacenter to protect, the APC UPS Selector can estimate your power requirements for basic or advanced UPS selection. APC UPS Selector website Back to Product Information Sheets
	Canadian Communication Products Inc. ("CCP") , the leading Canadian provider of voice and video solutions would like to keep you up to date with what's new and exciting with our company. July 11, 2005 - John Racich, President 25kb December 8, 2004 - Matthew Pratt, Director of Sales, Western Canada85kb December 7, 2004 - Ken Robinson, Director of Sales, Eastern Canada 88kb December 7, 2004 - David Tan, Director of Sales, Central Canada 86kb November 18, 2004 - Melanie Zeegers, Director of Finance 75kb November 10, 2004 - Gene Wong, Director of Customer Service 36kb
	New Uniden Promos! EXI 3246 $50 & TRU 241 $83! 697 Kb New! SoundStation IP 4000 Audio Conferencing System 62 Kb New! Polycom VSX 6000 Video Conferencing System 762 Kb Alpha Technologies - Tetrex UPS 106Kb Polycom SoundStation2 $100.00 Rebate 835 Kb Polycom PVX - PC Conferencing Software Application 509 Kb Dees Communication Product Introduction 474 Kb
	Last Updatd 07/12/06