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	Nice Contact Solutions, formerly Thales, is a market leading developer and distributor of customer facing technology. Nice Contact Solutions offers contact management and voice recording solutions to the call centre, public safety and wholesale trading markets, with a growth strategy focused on a continued concentration on these three core markets. Wordnet Series 3 | Mirra Series 2 |
		Wordnet Series 3 The industry's leading digital recorder just got even better! With more channel capacity. More functionality. More on-line storage. And a great deal more versatility and flexibility. Providing the unique ability to record all data sources through a single recorder chassis, the Wordnet Series 3 cannot only help new customers adopt a market-leading voice recorder — it also provides a very cost-effective upgrade for existing Wordnet customers to migrate from traditional telephony into IP telephony without the cost or inconvenience of sourcing new recorders. Series 3 offers improved performance (record, replay, annotation, etc.), better integration, greater levels of support and many more options than previously available (HDDs, RAID, NAS, etc.). Wordnet S3.pdf 133k
		Mirra Series 2 Mirra Series 2 is a compact, high technology, networked voice recording solution which offers sophisticated functionality that is cost effective and easy to use. Mirra is optimized for small to medium organizations or large distributed enterprises wishing to record and replay any radio, fax or telephone communications, easily and reliably. EASY TO USE Mirra Series 2 is controlled through an intuitive Windows application, which requiresa minimum of training. LOW MAINTENANCE The only maintenance required is to change the disks when they fill up and to clean the drives once a year. FAST ACCESS WITH DURABLE STORAGE DVD RAM media gives instant access to any call, can store up to 650 channel hours per side and can be re-writtenup to a thousand times! The Mirra Series 2 dual disk option provides up to 1,300 hours of continuousunattended recording. ADVANCED SEARCH AND REPLAY Search by channel, date, time, duration, CLI or dialed number, then just click on the call that you want and listen to it replayed through the PC, the phone or speakers attached to the Mirra. RELIABILITY Mirra uses a real-time operating system to give enhanced speed and reliability. There is no hard disk, which means no crashes or data corruption. Even if the power fails, Mirra reboots and starts recording in less than 15 seconds! REDUNDANCY Two Mirras can be connected in a Master/Slave configuration to provide a backup recording should the master recorder fail. EXTENSIVE CONNECTIVITY OPTIONS In addition to analogue connections, Mirra Series 2 can connect directly to proprietary digital lines from many ofthe most popular PBXs including: Avaya, Ericsson, Nortel, NEC, BT, Alcatel, Aspect, Siemens, Bosch and Toshiba. SCALALBE Mirra Series 2 can record up to 32 channels and can be stacked together to offer complete expansion and future proofing. Mirra Series 2.pdf 122k Back to Digital Voice Products
	Last Updated 02/24/04